Refund policy

Money Back Guarantee - 14 days to change your mind

 

Chez Patchs Pro, your satisfaction is our priority.


This is why we offer you a "Satisfied or Refunded" guarantee for 14 days after receiving your order.

If for any reason you are not completely satisfied with your purchase, you can request a full refund, without justification.

 

Simple conditions :

-The product must be returned in its original condition (unused, undamaged)

-Return costs remain the responsibility of the customer, except in the event of an error on our part.


How to request a refund ?

1-Contact our customer service at :
contact@patchattaq.fr indicating your order number.

2-We will provide you with return instructions.

3-Once the product is received and checked, the refund will be made within 5 to 10 working days via the initial payment method.


Got a question? Have a question? Our team is here to help.